Archive for June, 2011

26
Jun

In Myers-Briggs terminology, I find myself on the border of introversion and extroversion.  It makes for an interesting life with a very extroverted Aneil.  I have read books written about how it is okay to be introverted and even books about how to get along in an extroverted world.  Today in the NY Times, an […]

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22
Jun

Ever since we had a bad experience at a local coffee shop in Michigan, our 16-year old daughter and I have been scrutinizing customer service more than ever.  We compare each experience to that bad one and usually find ourselves pleasantly surprised.  In the coffee shop’s defense, their corporate office called to make amends and […]

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2
Jun

As I’ve been getting our new home ready in preparation for the arrival of Karen, Maggie and Jack, I’ve been getting all of the utilities set up, including making sure we can use our primary phones, i.e., our cell phones from AT&T without any problem.  Well, it turns out that reception is horrible in our […]

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1
Jun

In this month’s issue of Entrepreneur Magazine, there is a great article about the need for leaders to be self-aware, which prevents them from becoming arrogant.  I knew that Aneil would appreciate this because the title of her article is “Confidence vs. Arrogance“.  We have had this conversation many times in our partnership–which is which–sometimes […]

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