11
Sep
Sirius/XM: You’ve Lost our Signal
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Twice a year, I go through the same rigamarole with Sirius/XM, and I only have myself to blame. I should just cancel my subscriptions, but Karen depends on it to keep awake on her commutes to Campbell University, an hour each way. By threatening to cancel, I am always offered a better rate than the […]

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9
Sep
Rebuilding Trust
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This week, I’ve been asked to lead a workshop on rebuilding trust. As we talk through the steps of what we need to do to rebuild trust, it is good to remember that we can’t do it alone–it takes both parties to rebuild trust. We might have all of the good intent in the world […]

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10
Aug
Are you a Trusted Leader?
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How to make sure you are on the right track. People don’t always come out and tell us that they trust us (although they might actually tell us that they don’t). How can we be sure that we are intentionally acting in ways that build trust with others each day? Start with acting reliably: Do […]

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6
Aug
How can your college alumni network help you further your career?
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A recent Gallup article noted that only 9% of college grads say that their alumni network is helpful as they look for jobs. This low number is surprising, as this is one of the reasons many students will choose a particular college: access to the alumni network. When do you remember first reaching out to […]

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9
Jul
What are the best interview questions?
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A friend is interviewing for a new job and she asked what I knew about behavioral interview questions. I explained that these types of questions are really about how you have handled certain situations in the past, such as working on a team, managing a difficult customer or your own work style. These questions are […]

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1
Jul
Engage your employees while they are #WFH
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We recently led an engaging workshop on building trust through strengths for the American Bankers’ Association Stonier School at Wharton. In order to engage 150 bankers online, we reorganized the way we teach and facilitate. The end result was a rousing success. As one banker told us… “I enjoyed your class this year. It was […]

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30
Jun
What isn’t on your resume?
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Here is a great list of interview questions from Glassdoor. My students ask me all the time: “What do you think the recruiter will ask me?” I usually have 10 questions I can quickly give them, but this list is helpful for them to fully prepare. One question I have only had a couple of […]

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23
Jun
The truth about company culture
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How do you assess company culture before you start work? This is one of the hardest things to do as you are looking for a job. Most of the time, recruiters (and others who interview) are on their best behavior when they interview: they are polite, they smile, they nod, they ask legal questions. We […]

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20
Jun
Stand out in your job search with a Thank you Note
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We are big proponents of thank you notes. Our young adult children kid us that they were sending thank you notes before they could even write (probably true!). We know the importance of conveying your gratitude (think thank you!) and encourage our students to always follow up from an interview with a thank you note. […]

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13
Jun
Latest Review from Goodreads: Thanks, Janice!
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