24
Jun

Professor Christine Porath of Georgetown University’s McDonough School of Business recently wrote about the negative effects of mean bosses, rude behavior, and incivility in the workplace.   Dr. Porath provides a list of rude behaviors in descending order of frequency: * Interrupts people * Is judgmental of those who are different * Pays little attention […]

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23
Jun

I met with a Chick Fil A franchise owner today who said one of the things he loves about his job is being able to coach his employees. He has one-on-one meetings with them every other week, just to check in and ask them 1) what is going well, 2) what is frustrating for them, […]

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18
Jun

More firms are starting to understand the importance of building trust with employees by widely sharing company information, with the bonus result of employee engagement. Our research has found that employees appreciate companies who regularly share information with them in many ways. Employees are always online, so they appreciate getting up-to-date information through a company […]

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17
Jun

An interesting new report is out by Deloitte which highlights trends in the global workforce. The big trends they have identified are Leading; Engaging; Reinventing; and Reimagining. This report found that culture and engagement edged out leadership to be the most important issue facing companies. No surprise. We continue to hear this from leaders: Why […]

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4
Jun

This article about the most admired companies of the future predicts that tech and security companies will land on the list, due to the increasing demand from consumers. One glaring thing missing from this list: how companies treat employees. As more and more baby boomers retire, the demand for talent will only increase. There is […]

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20
May

When we work with leaders, they all want a winning team, but don’t always know how to get there. In our experience, teams want to be winners, too, but just need some direction and coaching to help them be their best. As a leader, you can help your team win by coaching them to 1) […]

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30
Apr

Many companies take the easy way out and promote the person who does their job best: the best salesman, the best accountant, etc. The problem is that just because that employee knows the content of their job, does not mean that they know how to manage and engage employees. We’ve seen this again and again […]

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10
Apr

Have you ever tried a new service in your own town? This week, I went to our County Health Department for the first time to help a refugee family find its way. I have to say how pleased I was: every single person we encountered was smiling, helpful and pleasant. The first office we were […]

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8
Apr

Aneil was recently interviewed by East Carolina University for the College of Business’s The Business Minute, which is now airing on the radio:

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3
Mar

Humility is critical, but so is courage. One of our other trustworthy leaders, Mary Ellen Sheets, is proof of this. She had the courage to take $350 and turn it into a used truck and a multi-million dollar business, Two Men and a Truck. Mary Ellen was courageous by starting a company when others didn’t […]

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