17
Feb
What is the level of trust in your industry?
Written By TotalTrust
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We study trust in leaders, teams and organizations. We always want to know why trust is present or absent in our leaders or institutions.  As you might know, we look at what we call, the ROCC of Trust: are leaders, teams and organizations 1) reliable, 2) open/honest, 3) competent and 4) compassionate. One interesting study […]

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25
Jan
Take Trust to a Higher Level
Written By TotalTrust
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Companies think that if they produce a product of high quality, that customers will flock to them and trust them.  But that is not always enough. For example, there is a restaurant close by me that serves excellent food. I would go there more often, but the service is lousy. The wait staff is not […]

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21
Jan
MLK: Courageous Leadership is a Choice
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When you read the words of Martin Luther King, Jr., you realize that leadership is not something you decide to pick up one day and just “do” but it is something that you intentionally pursue–it is a conscious choice.  It is a choice to be brave and courageous in the face of bad news or […]

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15
Jan
How is your team working?
Written By TotalTrust
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We all work in teams; some we choose, many we don’t. Why do some of those teams work together better than others? When we use Gallup StrengthsFinder 2.0  with leaders, to help them understand their own strengths, we also encourage them to use it with their teams.  When you understand and appreciate the strengths of your team, […]

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21
Dec
Here’s What a Strengths Coach Can Do For You
Written By TotalTrust
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We often get questions about how a Strengths Coach can help. Based on some recent coaching we have done, here are a few ways we can help you: 1) help you understand and appreciate your top five strengths Once you have taken the Gallup StrenghsFinder 2.0 assessment, you will be given your top five strengths. […]

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10
Dec
The ROCC of Trust is Specific
Written By TotalTrust
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Too many articles recently talk about how someone is trustworthy because they “just know.” One reason we have been conducting research on trustworthy leaders and teams for 25+ years is that we really wanted to know how exactly leaders and teams build trust. What works; what doesn’t.  This can help us act more trustworthy ourselves […]

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4
Nov
Be Intentional About Building Trust
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Campbell University (where I teach) just hosted a gifted speaker, Dr. Knapp, President of Washington & Jefferson College. His talk was on my favorite subject: Trust. He spoke about how important trust is to create in order to maintain an ethical culture. After the talk, someone told me that they had meant to ask him […]

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16
Oct
Humility can be a sign of strength
Written By TotalTrust
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In this article, the author asks if humility is important, why are leaders so arrogant?  This is a great question and one we wrestle with as we conduct research on what makes for truly trustworthy leadership. The leaders we like to profile are humble in a way that encourages other to trust them and to […]

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28
Aug
Where do you want your career to go?
Written By TotalTrust
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Whether you are a new graduate or a seasoned executive, there are times when we need an outside perspective to help us examine our strengths and set a new path forward. For new graduates, we always suggest taking the Gallup StrengthsFinder 2.0 assessment to discover your Top 5 strengths. It gives you confidence in your […]

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8
Jun
Aneil is an Evangelist: What do your top five strengths say about you?
Written By TotalTrust
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One thing we like to do with our students and clients is have them look at their #strengths and come up with one word that describes who they are.  Sometimes it can be a story or a memory that helps them come up with a great word–remembering how they have used their strengths in the […]

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