20
Jan

The new Edelman Trust Barometer reveals what we already know: trust drives innovation. When companies care about creating and providing products/services that help solve problems, consumers are more trusting. We have found this in our own research: * Leaders can foster innovation by creating a culture of trust * When there is a culture of […]

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13
Jan

Have you ever worked on a really great team? One that just gelled? Why do you think that team was different than the other teams you’ve worked on? 1. Great teams communicate well. These people know when to talk and when to listen. They really understand each other and their unique perspectives. 2. Great teams […]

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3
Jan

If you have ever been burned by someone, you start to evaluate prospective colleagues as soon as you meet them, trying to figure out if they can be trusted. One way we do this is to use the ROCC of Trust©. We first ask ourselves, is this person reliable? Have they followed through, as promised? […]

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16
Dec

Instead of wondering if there are enough leaders to carry on in our organizations, why don’t we look for and appreciate the strengths that each team member brings to our organization?  Then we can develop those strengths and use them to benefit both the employee and the organization.  We might just find some strengths that […]

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19
Nov

As leaders, it is easy to get caught up in performing well enough to get the next promotion. If that performance helps both you and the organization, then it is probably the right way to lead. If it helps only you, then you are leading no one but yourself. Reflecting on the leadership legacy of […]

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10
Nov

One of the leaders we profile, Bob Lintz, will be at East Carolina University week as the Cunanan Leadership Series speaker for 2014. Since my MBAs are not able to meet Bob, I showed them a video from his days as plant manager. The video highlights many people from his plant: Bob; his HR manager, […]

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21
Oct

We have worked with teams before who were having trouble getting along. Yes, they all got their work done and received their bonuses, but they were not really communicating with each other. It turns out that their boss was undermining their relationships with each other, yet not realizing it. He would talk to one, and […]

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16
Oct

Trust goes both ways. Leaders want to be able to trust their employees, but employees have to be able to trust their leaders, too. As in any relationship, you know you can trust someone when they tell you (or show you) “I’ve got your back.” It’s a simple, yet effective way of letting someone else […]

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9
Oct

Whenever we work with teams at small companies or large, the first thing we look for is how well the team communicates. Of course, teams don’t always volunteer how well (or how lousy) they communicate, but we can quickly tell how the team is communicating, based on their level of respect with each other and […]

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30
Sep

When you have invested in a relationship–with your team, your boss, or your colleague, and something goes wrong, is it worth it to rebuild that relationship? You have to ask yourself: * Is this relationship worth it? * What will happen if I don’t value the relationship? * How can I take the long view to […]

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