16
Oct

Trust goes both ways. Leaders want to be able to trust their employees, but employees have to be able to trust their leaders, too. As in any relationship, you know you can trust someone when they tell you (or show you) “I’ve got your back.” It’s a simple, yet effective way of letting someone else […]

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9
Oct

Whenever we work with teams at small companies or large, the first thing we look for is how well the team communicates. Of course, teams don’t always volunteer how well (or how lousy) they communicate, but we can quickly tell how the team is communicating, based on their level of respect with each other and […]

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30
Sep

When you have invested in a relationship–with your team, your boss, or your colleague, and something goes wrong, is it worth it to rebuild that relationship? You have to ask yourself: * Is this relationship worth it? * What will happen if I don’t value the relationship? * How canĀ I take the long view to […]

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11
Sep

Whether you have broken someone’s trust or had your trust broken, you might wonder–can broken trust be restored? There are times when we know that we have said or done something that has hurt someone, and we have apologized and worked hard to earn back their trust. There have been many times when another party […]

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17
Aug

Our friend Bob Schoeni has been battling ALS for six years. If you want to witness a true leader who is humble and courageous in the face of a challenge, look no further than Bob Schoeni. Despite getting this tough break, he continues to have a positive attitude and has inspired so many people in […]

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6
Aug

Trusting your doctor is critical: we are at our most vulnerable when we are sick or need medical care. What is the best way to find out if you can trust your doctor? 1) Try him/her out. You can learn from experience. Go and meet your doctor, ask for his/her perspective and find out what […]

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29
Jul

Do you work with your spouse? We’ve met many couples who work and play together with no difficulty and others who cannot imagine blending so much of their lives. Our work lives overlapped even before we got married when we interned at GM, so we never really thought about it being different or strange. In […]

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9
Jul

In over 20 years of research to discover the essence of trust, you may have heard us talk about the ROCC of Trust. That is because we found that trust is composed of being reliable, open & honest, competent and compassionate. If you think about the first three, they are pretty easy to prove: –If […]

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19
Jun

We’ve coached many leaders in their journey to understand their strengths and weaknesses in order to get better at their job. For some, their boss asks them to do a 360-degree review, digest the results, and come back to work a new and improved person. For some, they genuinely want to learn how to lead […]

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13
Jun

As Father’s Day approaches this weekend, let’s remember the ways our fathers first teach us to trust. 1) Fathers are always there for us. Karen was blessed to have a father who worked hard, but always put family first. He always made it clear he was there for them. Aneil is that kind of father, […]

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