18
Mar
We love feedback
Written By TotalTrust
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We work with all types of clients: teams, leaders, for profit and nonprofit organizations of all sizes. There are many of you we work with each year (you know who you are!) and we appreciate you! If you have been considering working with us as either a coaching client or a leadership development client, here […]

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8
Mar
On International Women’s Day, Fabulous-ness is in the genes
Written By TotalTrust
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If you’ve followed along here or read our books, you’ve met two of our trustworthy female leaders. If not, we’d like to introduce you to them as the world celebrates International Women’s Day. We feel blessed to know these leaders who have taught us so much about what it means to build a culture of […]

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5
Mar
The Best Way to Conduct Training is Up to You
Written By TotalTrust
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This article talks about the opportunities for b-schools in the Exec Ed market. More and more employees are looking for their companies to develop their skills at work, to help them be more successful and be ready for the next promotion. One of the ways that we have been successful in helping large and small teams in […]

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25
Feb
What kind of training could your team use?
Written By TotalTrust
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A recent study by LinkedIn found that 94% of employees would stay longer with their companies, if they offered more career development.  “Soft skills” or “essential skills”, as one MetLife executive calls them, are tops on the list of skills that both employers and employees alike are looking for. These include leadership skills, communication skills […]

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17
Feb
What is the level of trust in your industry?
Written By TotalTrust
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We study trust in leaders, teams and organizations. We always want to know why trust is present or absent in our leaders or institutions.  As you might know, we look at what we call, the ROCC of Trust: are leaders, teams and organizations 1) reliable, 2) open/honest, 3) competent and 4) compassionate. One interesting study […]

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25
Jan
Take Trust to a Higher Level
Written By TotalTrust
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Companies think that if they produce a product of high quality, that customers will flock to them and trust them.  But that is not always enough. For example, there is a restaurant close by me that serves excellent food. I would go there more often, but the service is lousy. The wait staff is not […]

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21
Jan
MLK: Courageous Leadership is a Choice
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When you read the words of Martin Luther King, Jr., you realize that leadership is not something you decide to pick up one day and just “do” but it is something that you intentionally pursue–it is a conscious choice.  It is a choice to be brave and courageous in the face of bad news or […]

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15
Jan
How is your team working?
Written By TotalTrust
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We all work in teams; some we choose, many we don’t. Why do some of those teams work together better than others? When we use Gallup StrengthsFinder 2.0  with leaders, to help them understand their own strengths, we also encourage them to use it with their teams.  When you understand and appreciate the strengths of your team, […]

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21
Dec
Here’s What a Strengths Coach Can Do For You
Written By TotalTrust
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We often get questions about how a Strengths Coach can help. Based on some recent coaching we have done, here are a few ways we can help you: 1) help you understand and appreciate your top five strengths Once you have taken the Gallup StrenghsFinder 2.0 assessment, you will be given your top five strengths. […]

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10
Dec
The ROCC of Trust is Specific
Written By TotalTrust
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Too many articles recently talk about how someone is trustworthy because they “just know.” One reason we have been conducting research on trustworthy leaders and teams for 25+ years is that we really wanted to know how exactly leaders and teams build trust. What works; what doesn’t.  This can help us act more trustworthy ourselves […]

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