2
Apr
Why Don’t We Accept Empathy as a Leadership Skill?
Written By TotalTrust
Comments Off on Why Don’t We Accept Empathy as a Leadership Skill?

In a recent article about leadership, the author implied that people cringe when they talk about leaders having empathy.  We have also found that when we talk about our ROCC of Trust, the fourth part of trust, compassion, leaves people scratching their heads, not sure what to make of it. Compassion is squishy; it is […]

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24
Jan

We’ve become fans of CBS’s Undercover Boss for its portrayal of CEOs and how they learn the capabilities and concerns of their employees.  The latest episode features Sheldon Yellen, the CEO of Belfor, the world’s largest property restoration company based in Birmingham, MI.  Mr. Yellen learns the personal and job-related challenges that several of his […]

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