Garfield’s first job on the canal was as a driver, the lowliest position among a group of rough, and occasionally violent, men. As the months passed, he became increasingly comfortable with the life he had fashioned for himself. He knew that the work he was doing, and the men he met along the way, likely […]

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Update 6-10-10: I recently taught a group of Nissan managers about the ROCC of Trust and the Competing Values.  I shared Ted Castle’s story and how it related to building lasting positive change.  Here is some follow-up information: If you would like additional tools that you can use in your organization, and are current or […]

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Update: Our coauthor and good friend Professor Gretchen Spreitzer of the University of Michigan’s Ross School of Business was recently interviewed about our article, elaborating on our key findings, and you can listen to the interview here. Our article on how to improve organizational flexibility, innovation, and internal communication to improve trust during downsizing was […]

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All too often, companies resort to layoffs instead of trying other approaches to reducing costs and improving the bottom line during periods of economic retrenchment.  The Boston Globe recently interviewed me about redeploying employees within an organization as a way to reduce costs yet still preserve the human capital  that they’ve invested in.  Here’s an […]

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