17
Jun
Lead with your #Strengths
Written By TotalTrust
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Now that the semester is over, we can get back to talking about leadership and using our strengths to become the authentic leader we are meant to be. One question we were asked at the ABA Stonier School leadership class last week was: “If I don’t have the Influencing strengths, can I still become a […]

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2
Apr
Why Don’t We Accept Empathy as a Leadership Skill?
Written By TotalTrust
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In a recent article about leadership, the author implied that people cringe when they talk about leaders having empathy.  We have also found that when we talk about our ROCC of Trust, the fourth part of trust, compassion, leaves people scratching their heads, not sure what to make of it. Compassion is squishy; it is […]

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18
Mar
We love feedback
Written By TotalTrust
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We work with all types of clients: teams, leaders, for profit and nonprofit organizations of all sizes. There are many of you we work with each year (you know who you are!) and we appreciate you! If you have been considering working with us as either a coaching client or a leadership development client, here […]

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8
Mar
On International Women’s Day, Fabulous-ness is in the genes
Written By TotalTrust
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If you’ve followed along here or read our books, you’ve met two of our trustworthy female leaders. If not, we’d like to introduce you to them as the world celebrates International Women’s Day. We feel blessed to know these leaders who have taught us so much about what it means to build a culture of […]

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5
Mar
The Best Way to Conduct Training is Up to You
Written By TotalTrust
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This article talks about the opportunities for b-schools in the Exec Ed market. More and more employees are looking for their companies to develop their skills at work, to help them be more successful and be ready for the next promotion. One of the ways that we have been successful in helping large and small teams in […]

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25
Feb
What kind of training could your team use?
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A recent study by LinkedIn found that 94% of employees would stay longer with their companies, if they offered more career development.  “Soft skills” or “essential skills”, as one MetLife executive calls them, are tops on the list of skills that both employers and employees alike are looking for. These include leadership skills, communication skills […]

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17
Feb
What is the level of trust in your industry?
Written By TotalTrust
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We study trust in leaders, teams and organizations. We always want to know why trust is present or absent in our leaders or institutions.  As you might know, we look at what we call, the ROCC of Trust: are leaders, teams and organizations 1) reliable, 2) open/honest, 3) competent and 4) compassionate. One interesting study […]

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25
Jan
Take Trust to a Higher Level
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Companies think that if they produce a product of high quality, that customers will flock to them and trust them.  But that is not always enough. For example, there is a restaurant close by me that serves excellent food. I would go there more often, but the service is lousy. The wait staff is not […]

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21
Jan
MLK: Courageous Leadership is a Choice
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When you read the words of Martin Luther King, Jr., you realize that leadership is not something you decide to pick up one day and just “do” but it is something that you intentionally pursue–it is a conscious choice.  It is a choice to be brave and courageous in the face of bad news or […]

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15
Jan
How is your team working?
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We all work in teams; some we choose, many we don’t. Why do some of those teams work together better than others? When we use Gallup StrengthsFinder 2.0  with leaders, to help them understand their own strengths, we also encourage them to use it with their teams.  When you understand and appreciate the strengths of your team, […]

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