5
Apr
The Best Boss We Never Had
Written By TotalTrust
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If you are lucky, you get to work for a great boss every once in a while. We have been blessed to work with someone who would have been a great boss, if we had stayed at GM. Instead, we have had the opportunity to learn from him over the past 25 years (or so). […]

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23
Mar
Reliability to the Rescue!
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This week, Karen decided it would be nice to have notepads printed for a workshop she is hosting. It was not necessary, but nice. When she reached out to Chad, at her favorite local printer, A Better Image, he said “no problem.” In fact, he got the printing done so fast that he had to […]

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16
Mar
There is a Reason Reliability is First in the ROCC of Trust
Written By TotalTrust
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This has been a banner week for un-reliability with many stakeholders in our life. While there are four ways you can build (or destroy) trust with people, the reason reliability comes first is that if you don’t do what you say you will do, people won’t often let you have a chance to show the […]

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6
Feb
New Year, New You
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If you have not taken the Gallup StrengthsFinder 2.0 assessment yet, now is a good time to do it.  We coach clients and students every week on their strengths and find that it helps them make sense of what they are good at and what drives them to succeed.  It also gives them a roadmap […]

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12
Oct
Use your strengths to find a new career path
Written By TotalTrust
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We encourage our students and coaching clients to use the Gallup StrengthsFinder to learn about their strengths.  This is very empowering for several reasons:   It helps you discover the top five ways that you naturally operate It helps you discover where you need to partner with people of other strengths in order round out […]

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27
Sep
Listening deeply builds trust
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We both have been teaching listening skills to our students this week.  When I asked for a show of hands of who had been taught listening skills before, in my college class of 40, no hands went up.  If we spend more of our adult life listening and talking (vs. reading and writing as we […]

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20
Aug
Where does engagement come from?
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Leaders talk of engagement as if it is something that employees are supposed to do and be. I’ve heard leaders talk about how disappointed they are that their employees are not engaged, as if the employees are responsible for their own lack of engagement. In my dissertation, I examined the role of internal communication and […]

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11
Jul
What is the most important part of trust?
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We hear people talk all the time about what is really important about trust. Someone recently commented that being reliable is not very important. In other words, if you don’t do what you say you will do, or you are not someone that can be counted on, that this should not impact the perception others […]

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2
Jun
Are you creating a Culture of Trust?
Written By TotalTrust
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Many companies promote people after they show quick results. However, those quick results are not always lasting results.  If you want to leave a legacy of your good work, find ways to help your organization succeed for the long haul–so that when you retire, your organization is better than it was before. Bob Lintz did […]

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19
May
Trust is a Two-Way Street
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So often, we only consider whether someone else is acting in a trustworthy manner to us, and fail to consider if we are acting trustworthy ourselves.  We encourage leaders to trust themselves first, which will then allow them to know how (and if) to trust others. Use the ROCC of Trust to help you learn […]

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