6
May
Start your job hunt during college
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As business school professors, we spend some of our time (ok, a lot of our time!) helping our students and alums find jobs. We love working with our Career Services folks, but they are often overwhelmed with so many people to help. The first way we can help our students is to let them know […]

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19
Apr
Radio Shack was just bested, or rather, “worsted” by Bird
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We thought Radio Shack was bad: firing 400 people by email. No, it’s been outdone by another company. Bird recently fired its employees by webinar. Employees were told to login to hear a company update. Instead, all they heard was static and what they thought was a pre-recorded message, ending with their termination. Since then, […]

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25
Mar
Leading by example
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My business comm students just submitted their papers about a leader they know who inspires trust. The goal of this paper is to talk about a leader they admire while perfecting their writing skills. One thing I noticed in grading these papers is that the leaders my students talk about are not who you would […]

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20
Feb
Trustworthy Teamwork
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As we are interviewing leaders for the second edition of our book, we are noticing one troubling trend: team members not having each others’ backs. There are several ways we heard this play out: 1) One leader shared that a previously trusted team member suddenly decided to trust someone else’s word over hers about a […]

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21
Jan
Leaders DO for others
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One of the quotes that stood out for us yesterday was MLK Jr.’s quote “Life’s most persistent and urgent question is: What are you doing for others?“ As we are interviewing leaders for the second edition of our book, this is a common theme we are noticing: trustworthy leaders are intentional about mentoring and developing […]

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29
Nov
Sustaining the Culture at Rhino Foods
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Aneil went to visit Rhino Foods last week to interview CEO, Ted Castle for our second edition of our book. Rhino Foods continues to grow and Ted continues to “enlarge his purpose” and sustain his “culture of trust.” In fact, the week of Aneil’s visit, Ted had already planned to close the plant for an […]

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26
Nov

We have the most kind and gracious Trust Network of former students, executives whom we have coached, and others who find value in trustworthy leadership. As many of you know, despite the low employment rate, it is still “who you know” as much as “what you know” when looking for a job. We are grateful […]

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26
Oct
What would Deborah Tannen Say about the EY Training?
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When I read this article about training for women at EY, my first thought was “What would Deborah Tannen say?” Dr. Tannen is a professor of linguistics at Georgetown and someone whose research I both admire and refer to when I teach communication differences between men and women. The EY training seemed to encourage women […]

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24
Oct
Employees want the right type of feedback
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In her dissertation research, Karen found that employees actually like getting feedback, as long as it helped them get better at their job. Gallup has also found that the right kind of feedback can make a difference to employees. In her research, retail employees shared that the daily feedback that they received from their supervisor […]

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20
Oct
Employees trust robots more than their managers?
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A recent study found that more than half of employees trust a robot more than their own manager, even asking AI for advice. Is this what we want for ourselves or for our employees–to go to AI for career coaching and advice? One simple way to connect with employees is for leaders to begin to […]

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