This has been a banner week for un-reliability with many stakeholders in our life. While there are four ways you can build (or destroy) trust with people, the reason reliability comes first is that if you don’t do what you say you will do, people won’t often let you have a chance to show the […]
16
Mar
There is a Reason Reliability is First in the ROCC of Trust
Written By TotalTrust
Comments Off on There is a Reason Reliability is First in the ROCC of Trust
6
Feb
If you have not taken the Gallup StrengthsFinder 2.0 assessment yet, now is a good time to do it. We coach clients and students every week on their strengths and find that it helps them make sense of what they are good at and what drives them to succeed. It also gives them a roadmap […]
12
Oct
Use your strengths to find a new career path
Written By TotalTrust
Comments Off on Use your strengths to find a new career path
We encourage our students and coaching clients to use the Gallup StrengthsFinder to learn about their strengths. This is very empowering for several reasons: It helps you discover the top five ways that you naturally operate It helps you discover where you need to partner with people of other strengths in order round out […]
27
Sep
We both have been teaching listening skills to our students this week. When I asked for a show of hands of who had been taught listening skills before, in my college class of 40, no hands went up. If we spend more of our adult life listening and talking (vs. reading and writing as we […]
20
Aug
Where does engagement come from?
Written By TotalTrust
Comments Off on Where does engagement come from?
Leaders talk of engagement as if it is something that employees are supposed to do and be. I’ve heard leaders talk about how disappointed they are that their employees are not engaged, as if the employees are responsible for their own lack of engagement. In my dissertation, I examined the role of internal communication and […]
11
Jul
What is the most important part of trust?
Written By TotalTrust
Comments Off on What is the most important part of trust?
We hear people talk all the time about what is really important about trust. Someone recently commented that being reliable is not very important. In other words, if you don’t do what you say you will do, or you are not someone that can be counted on, that this should not impact the perception others […]
2
Jun
Are you creating a Culture of Trust?
Written By TotalTrust
Comments Off on Are you creating a Culture of Trust?
Many companies promote people after they show quick results. However, those quick results are not always lasting results. If you want to leave a legacy of your good work, find ways to help your organization succeed for the long haul–so that when you retire, your organization is better than it was before. Bob Lintz did […]
19
May
So often, we only consider whether someone else is acting in a trustworthy manner to us, and fail to consider if we are acting trustworthy ourselves. We encourage leaders to trust themselves first, which will then allow them to know how (and if) to trust others. Use the ROCC of Trust to help you learn […]
19
Apr
Internships, Jobs, and the Future
Written By TotalTrust
Comments Off on Internships, Jobs, and the Future
It is that time of year when college students look for internships and jobs to launch their careers. We have worked with our students for over 20 years, helping them understand and apply their strengths to land that great job and achieve their goals. If you are looking for a new job (or internship), here […]
11
Apr
United Needs to work to Restore Trust
Written By TotalTrust
Comments Off on United Needs to work to Restore Trust
Why United Airlines will have difficulty rebuilding trust with its customers, from our book, Becoming a Trustworthy Leader: Trust repair involves both parties “as they attempt to resolve discrepancies in their beliefs.” If both parties are not willing to repair the broken trust, then it simply will not happen. If both parties are willing to […]
