Gallup research shows that encouraging your team to use their strengths results in many positive outcomes. They found that organizations who focus on strengths get better in these ways: 10% to 19% increase in sales 14% to 29% increase in profit 3% to 7% higher customer engagement 6% to 16% lower turnover (in low-turnover organizations) […]
3
Jan
Start your new year with your Strengths
Written By TotalTrust
Comments Off on Start your new year with your Strengths
15
Dec
How do you know you can trust a leader? The ROCC of Trust.
Written By TotalTrust
Comments Off on How do you know you can trust a leader? The ROCC of Trust.
We have spent over 20 years studying how leaders and organizations build trust with their stakeholders. We have surveyed employees about what they think trust is and we have interviewed many leaders about how they are intentional about building a culture of trust in their organizations. Our research shows that there are four ways a […]
5
Dec
You can’t give or receive honest feedback without a culture of trust
Written By TotalTrust
Comments Off on You can’t give or receive honest feedback without a culture of trust
Many organizations and leaders try to give feedback to employees and want it in return. The truth is that much feedback is not honest because there is no culture of trust. Think of giving feedback as a way to coach and develop your employees. To start, the leader must ask for feedback in an open […]
1
Nov
Using your Strengths to build Trust
Written By TotalTrust
Comments Off on Using your Strengths to build Trust
If you have not filled out a StrengthsFinder 2.0 survey yet, you need to do it. Knowing your strengths allows you to build better and more trusting relationships with others. When you know your own strengths, you can appreciate someone else’s strengths. When you focus on what each other does well (rather than what you […]
12
Oct
Leaders enlarge their purpose by leaving a culture of trust…
Written By TotalTrust
Comments Off on Leaders enlarge their purpose by leaving a culture of trust…
We had the opportunity to speak to grad students at Rutgers yesterday. They wanted to know about our research, how we came to focus on trust, and about Bob Lintz. As we talked about Bob, we realized that even though he is retired, his impact endures. He worked hard to build a culture of trust […]
27
Jul
So many teams we see on TV or in movies make it look like teams magically come together to do great work together. Anyone who has ever worked on a great team, however, knows that team trust takes effort. You won’t get something great out if you don’t put the effort in. First, give the […]
28
Jun
Our son got off the lacrosse field last spring and said, “I am not sure if I am being a good leader.” He was one of five captains on his lacrosse team and his team had just lost against a major rival. The coach wanted the captains to say something to the team after the game, […]
5
Mar
You CAN become a better leader…
Written By TotalTrust
Comments Off on You CAN become a better leader…
Leaders are born AND made: all people have the capacity to become leaders if they have the desire and make the effort to do so. Each person has a unique composition of talents, motives, and dreams that provide the raw material for getting the best out of everyone around them. Everyone can draw upon something […]
28
Jan
With over 25 years of experience researching the concept of trust, we know that Trust is made up of four parts: reliability, openness, competence and compassion. When you are deliberate about building trust with your customers, employees and colleagues, you might not know where to begin. Pick one and start there. Are you the type […]
20
Dec
Instead of lamenting that there are not enough leaders to carry on in our organizations, why don’t we look for and appreciate the strengths that each team member brings to our organization? We might just find some strengths that have been dormant or unused and others that could be used in a new way. StrengthsFinder […]
