31
Mar

Who can we trust to lead us and how do we trust them to lead us?  As we elect leaders and work for leaders, we want to know that we can count on them and trust them to lead us in our daily life and work.  Unfortunately, CEOs and government officials ranked lower than experts […]

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5
Feb

By 2019, healthcare expenditures will represent 19.6% of GDP. At almost 1/5 of our economy, we need to understand how trust is built between doctors, nurses, and patients, and other healthcare providers.  There are many actors involved in how healthcare is produced and consumed, including now our government.  This makes it even more important to […]

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3
Feb

The 2014 Edelman Trust Barometer confirms that trust in business and government are at historic lows, with trust in government 14 points lower than trust in business. We can’t just wring our hands and shake our heads. Our goal is to help leaders and teams actually improve the levels of trust that exist at work, […]

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1
Apr

Aneil invited Ted to campus after he saw him interviewed on CNN. Ted was gracious enough to travel from Vermont to NC to talk to Aneil’s MBA students and we were intrigued by Ted’s leadership style. Even though Rhino Foods is privately owned, he opens the books to his employees so that they know how […]

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24
Mar

An article this week criticized Marissa Meyer for adding too much bureaucracy to Yahoo. It is crazy to think that she would be adding layers of work at a time when companies should be trying to streamline–everything, from design, production, customer service, and even hiring, in order to be competitive. Marissa should take a page […]

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18
Mar

We watched Sheldon on Undercover Boss and were mesmerized by his authenticity.  We have watched many episodes of this show, but not many leaders touched us the way Sheldon did.  When we reached out to Sheldon to learn more about his leadership style, he offered to spend one hour with Aneil–but they ended up spending […]

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6
Jan

It is always interesting to read The Corner Office in the Sunday NY Times by Adam Bryant to read about different leadership philosophies of the various leaders he interviews. Today’s leader, G.J. Hart of the California Pizza Kitchen, defines his six steps of leadership. I call them the six steps of leadership, surrounded by courage. […]

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26
Nov

As our new book, Becoming a Trustworthy Leader, goes to press next month, during a recent speech at the World Business Forum Jack Welch reminds us once again about one of the most important capabilities any great leader must have, and one that the leaders we’ve studied display again and again:  conveying a sense of […]

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10
May

Update 5-14-12: In the WSJ today, Thompson is out.  Yahoo has a long way to go to restore trust in the company and its brand. Update 5-12-12: According to today’s Wall Street Journal: Yahoo Inc. YHOO -1.62% CEO Scott Thompson agreed to resign this weekend after the company’s board obtained evidence that contradicted his claim of innocence over his […]

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26
Apr

I haven’t used Groupon in quite some time.  Their deals are for stuff I don’t need or use for the most part.  Clearly, the company’s efforts to target market to me aren’t working. I shouldn’t be surprised given the many problems that Groupon has been having.  This CEO’s latest effort to right the ship appears […]

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