31
Mar

Who can we trust to lead us and how do we trust them to lead us?  As we elect leaders and work for leaders, we want to know that we can count on them and trust them to lead us in our daily life and work.  Unfortunately, CEOs and government officials ranked lower than experts […]

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5
Feb

By 2019, healthcare expenditures will represent 19.6% of GDP. At almost 1/5 of our economy, we need to understand how trust is built between doctors, nurses, and patients, and other healthcare providers.  There are many actors involved in how healthcare is produced and consumed, including now our government.  This makes it even more important to […]

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3
Feb

The 2014 Edelman Trust Barometer confirms that trust in business and government are at historic lows, with trust in government 14 points lower than trust in business. We can’t just wring our hands and shake our heads. Our goal is to help leaders and teams actually improve the levels of trust that exist at work, […]

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30
Jan

We have been following the story of Two Men and a Truck for many years and not just because we went to Okemos High School with Melanie, Brig and Jon, who run the company. Their mom, Mary Ellen, started the company with $350 and a small truck and it is now a $260 million company, […]

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10
Jan

Governor Chris Christie may not be fighting for his political life, but he should be acting like he is before ends up having to do so. Regardless of what he knew and when about the Bridgegate scandal, as the leader of New Jersey, it is his responsibility to repair the trust that he and his […]

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22
Oct

Based on our own collaborations with leaders, we believe leaders are both born and made, and that they have learned to build trust with others because of some qualities that may be innate, but also because of their experiences. They may have a greater propensity to trust others than the general population, although we haven’t […]

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4
Oct

Aneil was a Cub Scout for only a few years but the concept of “pack it in, pack it out” stuck with him, especially on camping trips with his grandfather. The idea here is to leave little or no trace of your visit behind–to be kind to nature so that others can enjoy it after […]

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27
Sep

In chapter 11, we encourage you to “enlarge your purpose” like many of our leaders. In addition to demonstrating their trustworthy nature, they find ways to give back, using their gifts and talents to make the world a better place. Dr. Brent Senior, is an ENT at UNC-Chapel Hill (and also a fellow U-M Wolverine!) […]

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20
Sep

A recent article in Inc had me scratching my head: the author believes that you cannot hire for culture fit because entrepreneurs who build the business will have a fire in their belly that later hires may not, such as working long hours. I agree that working long hours is necessary to build a new […]

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18
Sep

We’ve talked about Bob’s Open Door Policy. As the General Manager of a GM plant, his door was open to his 5,000 employees, whenever they needed to talk to him. He even kicked us out once, so we can personally attest to the fact that he was serious about this policy. Do you know someone […]

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