22
Jul

We have a list of trustworthy folks linked to our blog and I wanted to profile one today. Beleza is a fair trade shop in Cameron Village, located just a few miles from my office in Raleigh, NC. I met the owners, Philip and Sara Dail, when I wanted to introduce my MBA students to […]

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26
Sep

I took my students to a local fair trade store this week and introduced them to Philip and Sara Dail. Philip and Sara own Beleza, a fair trade shop in Cameron Village in Raleigh, North Carolina. This was the third time I took my MBA students to visit their store (here they are in their […]

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20
Dec

In our experience, it’s rarely the case that a company will choose to go beyond the letter of a warranty and honor a request to replace a defective product when they don’t have to.  So, we wanted to recognize Dick’s Sporting Goods for going above and beyond the call of duty.  It was also a […]

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18
Nov

I met Virginia Tyler when she was a participant in my Health Care Leadership executive education program a couple of years ago at the University of Michigan.  She not only was a great leader in my classroom, but we’ve kept in touch since then, continuing a lively conversation about health care policy and outcomes and […]

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22
Apr

Update 4-22-09: In another post on this blog,  I stated that flying stinks.  Well, last night on the flight home from Detroit to Raleigh/Durham, this was literally true.  I once again contacted Northwest Airlines/Delta about it, and they responded even more quickly than they did when I provided feedback back on October of 2008.  Even […]

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6
Mar

We’re all big fans of Ben & Jerry’s here in the Mishra family.  In fact, I’ve been too BIG a fan, and am cutting back on enjoying it as I downsize my belly.  So it is interest that Karen received this recent announcement from our favorite ice cream company: One of our competitors (think funny […]

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31
Jan

We are starting a new set of posts on our blog that introduce products, services, and people we trust.  I met Evans Ballard several years ago when he contacted me to do a speech for his group of North Carolina state government budget officials.  I have kept in touch with him since then, and he […]

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21
Sep

Recently, following a heavy rain storm, there was a nasty accident on Interstate 40 as I was driving from Raleigh to Durham.  The people in the SUV appeared to be unharmed, thankfully, but there was a lot of debris scattered over the freeway.  I managed to avoid most of it, but did drive over something […]

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