Tag Archive for: culture

6
Aug

One of the reasons we believe that Bob Lintz was successful at GM/Parma was that he was there for 20+ years. So many managers think that the way to the top is by getting promotion after promotion, hopping from place to place, yet while they are getting something, the organization isn’t necessarily getting anything. A […]

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21
May

We talk extensively in our next book about how leaders build a trusting culture.  This HBR article is also helpful in understanding what specific questions to ask today when you are interviewing for a job in order to assess an organization’s culture to determine if it is a good fit for you. Aneil and I […]

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23
Sep

For decades, management scholars and consultants have debated whether building trust in an organization runs counter to exercising greater control over employees.  Certainly, using formal tools such as monitoring employees’ behavior and communications makes it harder to earn their trust, but that doesn’t necessarily mean that all forms of control are inherently trust-inhibiting or trust-violating. […]

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22
Oct

Update 12-21-10: The newest version of the Starbucks Rewards program still leaves a lot to be desired.  I’m rewarded for the number of transactions I make, not how much I actually spend.  If I had the time, and I may still try this sometime, I’d ask the barista to ring up each item separately each […]

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7
Feb

Latest Post 2-7-08: I should have updated my original post back in November, when I had just returned from my second trip to Istanbul, during  the week of  Thanksgiving (yes, Turkey for America’s “Turkey Day”).  I had another great trip, met more terrific people from Coca-Cola Icecek, and enjoyed seeing Cem Kozlu again, the former […]

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