Tag Archive for: leaders

23
Sep

Update 9-23-11: For additional great examples of leaders can be both born and made, please see our latest research on how such leaders balance building trust and maintaining control,  and how they can create lasting positive change. Update 5-25-10 This post continues to be one of our most popular.  As we write our sequel to […]

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8
Sep

A new study by Interaction Associates finds that employees want more transparency from their leaders as well as more involvement in decision making in order to trust them more.  While employees still trust colleagues, they are less trusting of their leaders. We have often advocated for transparency from leaders, as openness is a key ingredient […]

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19
May

David Brooks of the New York Times had this to say yesterday: In other words, warm, flexible, team-oriented and empathetic people are less likely to thrive as C.E.O.’s. Organized, dogged, anal-retentive and slightly boring people are more likely to thrive. These results are consistent with a lot of work that’s been done over the past […]

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6
May

In our new book, we highlight how leaders build the ROCC of Trust: by being reliable, open, competent, and compassionate. The stories of these leaders from health care, manufacturing, the food and hotel industries, as well as nonprofits and franchising demonstrate the ways they build trust with their employees, customers, and colleagues. We have been […]

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